Senior Claims Specialist

4 weeks ago


Melbourne, Victoria, Australia Randstad Full time

About the Role:

As a Senior Claims Specialist at Randstad, you will work within the Casualty Claims team to proactively handle a book of complex long tail claims of prestigious national clients throughout the entire claim lifecycle.

Your responsibilities will include:

  • Interpreting policy coverage and managing all incoming insurance claims.
  • Settling claims and authorising payments.
  • Working closely with the recoveries team to pursue recovery scenarios.
  • Engaging with external service providers regarding coverage and settlement of claims.
  • Providing insight in mediation and arbitration and discussions.
  • Identifying suspicious or potentially fraudulent claims.
  • Ensuring compliance with all relevant regulations and company policies.

Requirements:

We are looking for someone with significant claims management experience in the insurance or legal sector.

  • 3-5 years claims management experience in the insurance or legal sector.
  • Strong knowledge of the Insurance Contract Act.
  • Ability to apply legal principles to the management of claims.
  • Excellent communication, relationship building and negotiation skills.
  • Strong influencing skills and business acumen.

About Randstad:

We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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