Scheduler and Operations Coordinator

1 week ago

Australia beBeeCustomer Full time $55,000 - $80,000
Job Description

As a Scheduler and Customer Service Representative, you will play a key role in our operations. You will be responsible for scheduling jobs, coordinating with clients and contractors, and ensuring a smooth process from order to installation.

Key Responsibilities:
  • Schedule and coordinate jobs, ensuring contractors and installers are assigned efficiently
  • Process sales orders and maintain accurate scheduling records
  • Communicate with customers, providing updates on lead times and installation progress
  • Assist with customer service tasks
  • Maintain accurate data in Cin 7, Microsoft Planner, and other systems, ensuring job records are up to date

You will work collaboratively with internal teams to support smooth project execution.

Required Skills and Qualifications

We are looking for a proactive problem solver who enjoys working in a fast-paced environment. You should have:

  • Experience in scheduling, customer service, or sales administration
  • Strong proficiency in Cin 7, NetSuite, or similar ERP/CRM systems
  • Excellent verbal and written communication skills
  • The ability to juggle multiple priorities while maintaining accuracy
  • A customer-first mindset with a proactive, solution-focused approach
  • A team-oriented attitude and a strong sense of ownership in your work
Benefits

We offer a supportive team environment, realistic work targets, team events, learning and development opportunities, an employee assistance program, and a 9-day fortnight.

What We Offer

Our organization is committed to developing world-leading dust control and air quality solutions. We strive to provide exceptional customer service and maintain a positive work-life balance.

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