Help Desk Technician

7 days ago


Sydney, New South Wales, Australia Turner & Townsend Full time

Job Summary: We are seeking a skilled Help Desk Technician to join our IT team. In this role, you will be responsible for providing technical support to our customers and ensuring their IT needs are met.

Key Responsibilities:

  1. Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  2. Provide technical support for hardware, software, and network issues.
  3. Collaborate with internal teams to resolve complex technical issues.

Requirements:

  • 2+ years of experience in a help desk or technical support role.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and interpersonal skills.

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