Large Loss Claims Specialist

7 days ago


Perth, Western Australia Capricorn Full time
About the Role

Capricorn Society is a leading financial services organization dedicated to supporting its members in building stronger automotive businesses. As a Large Loss Claims Consultant, you will play a critical role in handling and resolving complex Property, Liability, and Motor claims.

Key Responsibilities
  • Manage and resolve large and complex claims within company guidelines
  • Authorise payments within delegated authority
  • Make recommendations to management on coverage and settlement
Requirements
  • Strong analytical and negotiation skills
  • Excellent verbal and written communication skills
  • Ability to maintain high accuracy and empathy with members
  • Ability to manage multiple tasks and meet deadlines
  • Advanced skills in MS Office, including Outlook
  • Ability to show initiative and work with minimal supervision
  • High level of service orientation
Experience
  • At least 5 years' experience managing large and complex property and liability claims
  • Experience handling dispute resolution files
  • Experience instructing external parties, such as assessors, lawyers, and builders
  • Experience with report writing
Qualifications
  • Diploma in Financial Services (desirable)


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