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Claims Specialist
2 months ago
About the Role
We are seeking a skilled Claims Specialist to join our team at Allianz Australia Services Pty Ltd. As a Claims Specialist, you will be responsible for assessing and managing injury needs of claimants, maintaining high customer service standards, and effective relationships with key stakeholders.
Key Responsibilities
- Assess and manage injury needs of claimants, including assessing for reasonable and necessary treatment and rehabilitation requirements.
- Maintain high customer service standards and effective relationships with key stakeholders, including claimants, employers, and medical professionals.
- Maintain current knowledge of relevant insurance guidelines, legislation, and regulations, including court decisions impacting claims functions and policy changes.
Requirements
- Experience in the management of bodily injury claims within a Workers Compensation environment.
- Ability to interpret and analyze complex information, extract meaningful insights, and apply and interpret legislation.
- High attention to detail and technical proficiency with systems, software, databases, reporting, and communication tools.
- Excellent verbal and written communication skills, combined with the ability to balance understanding, empathy, and compassion with the best commercial outcome for AAL.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
- Access to over 10,000 on-demand learning resources and programs.
- Insurance products and discounts across a range of retail, tech, and travel brands.
- Initiatives to support your financial wellness.
About Allianz Australia Services Pty Ltd
Allianz Australia Services Pty Ltd is a leading insurance and asset management company. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are valued for the perspectives and talents they bring to work.
