Claims Specialist

5 days ago


Perth, Western Australia NTI Full time
About the Role

We are seeking an experienced Claims Consultant to join our team at NTI. As a Claims Consultant, you will play a critical role in providing exceptional service to our customers in their time of need.

Key Responsibilities
  • Manage claims from inception to resolution, ensuring timely and fair outcomes for our customers.
  • Act as the primary point of contact for customers, their representatives, and other stakeholders, providing clear and concise communication throughout the claims process.
  • Facilitate the claims process on behalf of our customers, taking ownership of their claims and ensuring they are kept informed of progress.
  • Develop and maintain a portfolio of claims, exercising autonomy and ownership to deliver high-quality results.
Requirements
  • At least 2-3 years of experience working as a Claims Consultant in the insurance industry.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • A commitment to ongoing learning and professional development, with a willingness to complete relevant certifications (such as Cert IV in General Insurance).
About NTI

At NTI, we are committed to providing a supportive and inclusive work environment that values diversity and promotes employee well-being. We offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A flexible and supportive work environment.
  • Access to a range of employee discounts and perks.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Claims Consultant looking for a new challenge, please submit your application.


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