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Claims Service Specialist Level 2
2 months ago
About the Role:
We are seeking a highly skilled Claims Service Specialist Level 2 to join our team at Allianz Popular SL. As a Claims Service Specialist, you will play a critical role in managing claims and providing exceptional customer service to our clients.
Key Responsibilities:
- Manage claims from inception to resolution, ensuring timely and effective communication with clients and stakeholders.
- Conduct thorough investigations and assessments to determine claim validity and liability.
- Develop and implement strategies to minimize claim costs and maximize customer satisfaction.
- Collaborate with internal teams, including underwriting, claims, and customer service, to ensure seamless claim processing.
- Stay up-to-date with industry developments, regulatory changes, and best practices in claims management.
Requirements:
- Relevant tertiary qualifications or industry-specific certifications.
- Proven experience in claims management, preferably in a complex, matrixed organization.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret complex information and make informed decisions.
- Proficiency in systems, software, and databases, with the ability to learn new tools and technologies.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including health insurance and retirement savings plan.
- Access to ongoing training and professional development opportunities, to help you stay up-to-date with industry trends and best practices.
- A collaborative and inclusive team culture, with a focus on diversity, equity, and inclusion.