Claims Specialist

7 days ago


Perth, Western Australia Implicor Full time
Job Summary

We are seeking a highly skilled Claims Specialist to join our team at Implicor. As a Claims Specialist, you will play a critical role in ensuring timely and favorable settlement of claims, while maintaining excellent relationships with clients and stakeholders.

Key Responsibilities
  1. Claims Management: Ensure timely and favorable settlement of claims, in accordance with company policies and industry standards.
  2. Client Communication: Keep clients informed of the status of claims in a timely and transparent manner.
  3. Collaboration and Liaison: Liaise with underwriters, assessors, and legal advisers to achieve settlement and resolve claims efficiently.
  4. Compliance and Risk Management: Ensure compliance with all relevant statutory and industry codes, and identify and mitigate potential risks.
  5. Marketing and Business Development: Utilize claim settlement as a marketing tool to promote the company's services and products.
  6. Knowledge Development: Develop and maintain an in-depth knowledge of insurance products and services, and stay up-to-date with industry trends and developments.
  7. Team Leadership and Development: Lead, motivate, counsel, and assist with staff development, and promote a positive and productive team culture.
  8. Personal Effectiveness: Utilize personal effectiveness techniques to achieve goals and objectives, and maintain a high level of professionalism and integrity.
Requirements

To be successful in this role, you will need to have:

  • Recent general insurance or workers compensation claims experience.
  • Great written and verbal communication skills.
  • Intermediate Microsoft Office knowledge.
About Implicor

Implicor is a leading provider of insurance services, with a strong reputation for excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.


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