Driving Business Growth Through Customer-Centric Innovation
2 weeks ago
This pivotal role focuses on spearheading the development, execution, and deployment of innovative projects that elevate customer experiences and accelerate new concepts to market.
Key Responsibilities:- Oversee the comprehensive delivery of innovation trials and projects, ensuring seamless execution and scale-up of new initiatives.
- Collaborate with suppliers, category teams, and cross-functional stakeholders to bring new ideas to life.
- Engage with central and site operations to ensure teams are trained, informed, and equipped for trial execution.
- Monitor performance, capture learnings, and work closely with site teams to embed innovations smoothly into operations.
- Proven project management expertise, with strong time management and organisational abilities.
- Agility and adaptability in a fast-paced environment.
- Excellent communication and stakeholder engagement skills.
- Commercial acumen with experience in supplier negotiations and feasibility assessments.
- Cross-functional leadership experience.
- Experience in convenience retail and QSR environments, including store operations, customer experience, and operational efficiency across forecourt, in-store, and food service formats.
The ideal candidate will possess a proven track record in delivering innovative projects and driving business growth. They will demonstrate excellent communication and stakeholder engagement skills, with the ability to navigate complex cross-functional relationships. A passion for convenience retail and QSR environments is essential, as well as a commitment to delivering exceptional customer experiences.
In this role, you will be responsible for leading the development of innovative solutions that meet business objectives. You will work closely with cross-functional teams to ensure successful project execution and scale-up.
If you are a results-driven professional with a passion for innovation and customer experience, we encourage you to apply for this exciting opportunity.
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