Implementation Training Specialist

1 day ago


Melbourne, Victoria, Australia Simpro Software Pty Ltd Full time
About the Role

The Implementation Training Specialist will play a crucial role in ensuring the successful implementation and training of our AroFlo suite of products to new and existing clients.

Key Responsibilities:
  • Develop and deliver high-quality, tailored product training sessions to cater to diverse client needs and industries.
  • Take ownership of challenges and create workflow solutions to enhance customer adoption of our product.
  • Build long-lasting professional relationships with clients and provide ongoing support throughout their implementation journey.
  • Monitor client progress, taking a proactive approach to address evolving needs and concerns.
  • Collaborate with other departments to contribute to the development of a better product experience for our clients.
Requirements:
  • Excellent training delivery skills with the ability to adapt to unique client requirements.
  • Previous experience in the SaaS/Tech industry, preferably in onboarding clients.
  • Strong understanding of business processes and workflows.
  • A professional, consultative approach to ensure seamless client experiences.
  • Ability to prioritize tasks, meet deadlines, and deliver rapid outcomes.
What You'll Bring:
  • A passion for delivering exceptional client experiences and driving business growth.
  • An entrepreneurial mindset, embracing challenges and opportunities for innovation.
  • A collaborative attitude, working closely with cross-functional teams to achieve common goals.
  • Effective communication and interpersonal skills, building strong relationships with clients and colleagues alike.
About Us

Simpro Software Pty Ltd is a dynamic and growing organization dedicated to providing cutting-edge software solutions. We value our employees' contributions and offer a supportive work environment that fosters growth and development.

We are committed to equality, diversity, and inclusion, and welcome applications from candidates who share our values.

Compensation Package:

$65,000 - $80,000 per annum (dependent on location), plus additional benefits including flexible working arrangements, professional development opportunities, and a comprehensive rewards program.



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