Implementation Specialist

4 weeks ago

Melbourne, Victoria, Australia solera Full time

Job Title: Implementation Specialist

About the Role:

We are seeking an experienced Implementation Specialist to join our Professional Services team in Melbourne, Australia. As an Implementation Specialist, you will be responsible for managing projects to ensure the delivery of customer-focused products.

Key Responsibilities:

  • Support the pre and post-sales process by recommending best practice use of the established Solera product set.
  • Act as a technical customer-facing expert, able to communicate clearly and easily with both business and technical contacts.
  • Gather all customer requirements to deliver a thorough and customer-focused implementation and configuration strategy.
  • Ability to document test scenarios of configuration to support QA.
  • Collaborate with both configuration and training teams to deliver customer requirements and the broader Solera team to deliver new product developments.
  • On occasion, train the customer on the newly delivered configuration.
  • Cross-functional alignment with product and sales to ensure alignment on roadmap and delivery in line with customer/revenue expectations.
  • Provide 3rd-level support on customer deliveries and SME products.

Requirements:

  • University degree in Business, Engineering, Computer Science, or equivalent.
  • 7+ years of experience delivering large transformation programs, utilizing high-performing teams, ideally leveraging agile methodology.
  • Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to 'think out of the box' to deliver value solutions to customers.
  • Excellent customer-facing skills, collaboration, and communication.
  • Commercially aware and able to support sales opportunities to deliver best results with least cost.
  • Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating with internal and external stakeholders.
  • Meticulous attention to detail.
  • Extensive use of JIRA, Confluence, and Office365.
  • Experience of technical implementations/integration projects and configuration, particularly covering any of SOA, APIs, API management, SOAP, XSLT, Postman, Swagger, Oauth, XML, CSS.
  • Experience with Agile Methodologies such as Scrum, but also with more traditional structured approaches such as Waterfall project implementations.

About Solera:

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation.

What We Offer:

  • Terrific opportunity to work for a Global leader in SaaS.
  • Deliver leading-edge software for our customers, who include some of Australia's biggest brands.
  • Flexible work arrangements/hybrid work.
  • An ultra-modern, supportive, and fun workplace in based in the heart of Cremorne/Richmond (the Silicon Valley of Melbourne).

  • Implementation Specialist

    3 weeks ago

    Melbourne, Victoria, Australia solera Full time

    Solera: A Global Leader in Data and Software ServicesWe are seeking a highly skilled Implementation Specialist to join our Professional Services team in Melbourne, Australia.As an Implementation Specialist, you will be responsible for managing projects to ensure the delivery of customer-focused products. You will work closely with our Implementation Manager...

  • Implementation Specialist

    3 weeks ago

    Melbourne, Victoria, Australia solera Full time

    Implementation Specialist Role OverviewSolera is a global leader in data and software services, striving to transform every touchpoint of the vehicle lifecycle into a connected digital experience. We provide products and services to protect life's other most important assets: our homes and digital identities.As an Implementation Specialist, you will be...

  • ERP Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Job Description:We are seeking an experienced ERP Implementation and SOP Specialist to join our team at Milestone IT. As an ERP Implementation and SOP Specialist, you will lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data migration and testing.Key Responsibilities:ERP Implementation: Lead and oversee the implementation of...

  • ERP Implementation Specialist

    1 week ago

    Melbourne, Victoria, Australia Milestone IT Full time

    ERP Implementation SpecialistAt Milestone IT, we're seeking an experienced ERP Implementation Specialist to lead our Oracle ERP Cloud implementations. In this role, you'll configure systems, support data migration and testing, and develop Standard Operating Procedures (SOPs) to ensure efficient operations.Key Responsibilities:Configure and implement Oracle...

  • Senior Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia 2901 Charles River Development Inc Australia Branch Full time

    About the Role:We are seeking a highly skilled Senior Implementation Specialist to join our Implementation Services Team at 2901 Charles River Development Inc Australia Branch. As a Senior Implementation Specialist, you will be responsible for leading and managing implementation projects for our clients.Key Responsibilities:Lead or co-manage implementation...

  • Implementation Operations Specialist

    3 weeks ago

    Melbourne, Victoria, Australia AroFlo Innovations Pty Ltd Full time

    Unlock Your Potential as an Implementation Operations SpecialistAbout AroFlo Innovations Pty LtdAroFlo Innovations Pty Ltd is a leading innovator in the industry, driven by a passion for delivering exceptional customer experiences. Our team is dedicated to providing top-notch services that exceed our customers' expectations.Salary InformationAs an...

  • IT Training and Implementation Specialist

    15 hours ago

    Melbourne, Victoria, Australia M&T Resources Full time

    We are seeking a highly skilled IT Training and Implementation Specialist to join our team at M&T Resources in Melbourne.About the RoleThe ideal candidate will have experience in designing, developing, and implementing comprehensive training programs for IT Transformation Projects, such as ERP or CRM implementation. They will work closely with project teams...

  • Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia solera Full time

    Key Role SummarySolera, a global leader in data and software services, is seeking a seasoned Implementation Specialist to join our Professional Services team. As a key member of our team, you will be responsible for managing projects to ensure the delivery of customer-focused products.ResponsibilitiesSupport the pre and post-sales process by recommending...

  • ServiceNow Implementation Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Thirdera Full time

    Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation.Your MissionAs a ServiceNow Implementation Specialist, you will lead our ServiceNow implementation and integration development efforts by reimagining the customer experience, improving...

  • ERP Implementation Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist to lead Oracle ERP Cloud implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations.Key Responsibilities:ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data migration and...

  • ERP Implementation Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist to lead Oracle ERP Cloud implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations.Key Responsibilities:ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data migration and...

  • ERP Implementation Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist to lead Oracle ERP Cloud implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations at Milestone IT.Key Responsibilities:ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data...

  • ERP Implementation Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist to lead Oracle ERP Cloud implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations at Milestone IT.Key Responsibilities:ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations, configure systems, and support data...

  • ERP Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist with strong expertise in Oracle ERP Cloud. In this role, you will lead ERP implementations, optimize business processes, and create robust Standard Operating Procedures (SOPs) to support efficient operations.Key Responsibilities:ERP Implementation: Lead end-to-end Oracle ERP Cloud implementations,...

  • Senior Finance Implementation Specialist

    1 day ago

    Melbourne, Victoria, Australia Civica UK Ltd Full time

    Job OverviewWe are seeking a highly skilled Senior Finance Implementation Specialist to join our team at Civica UK Ltd. As a key member of our implementation team, you will be responsible for delivering exceptional software implementations for our valued clients.

  • Change Implementation Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Marsh Pty Ltd Full time

    Job Title: Change Implementation SpecialistAbout the Role:We are seeking a highly skilled Change Implementation Specialist to join our team at Marsh Pty Ltd. As a Change Implementation Specialist, you will play a key role in supporting the planning and execution of change management activities for projects.Key Responsibilities:- Work with Change Managers,...

  • Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia BDO Full time

    About This RoleBDO is seeking an experienced Implementation Specialist to join our People Experience team, working on Dayforce General Ledger implementations across Canada.Key ResponsibilitiesThis role requires managing all aspects of the GL implementation lifecycle, including consulting with clients to collect and validate functional requirements, solution...

  • ERP Implementation Specialist

    1 day ago

    Melbourne, Victoria, Australia Milestone IT Full time

    We are seeking an experienced ERP Implementation Specialist to lead Oracle ERP Cloud implementations. In this role, you will work closely with business and IT teams to ensure successful ERP deployment and adoption.Key Responsibilities:Oracle ERP Cloud Configuration: Configure systems, support data migration and testing, and implement end-to-end solutions...

  • Training Implementation Specialist

    3 days ago

    Melbourne, Victoria, Australia Talent International Full time

    About the RoleWe are seeking a highly skilled Training Implementation Specialist to join our team at Talent International. As a key member of our organization, you will be responsible for designing and implementing comprehensive training programs to support our clients' technology transformation projects.Key ResponsibilitiesDevelop and implement training...

  • ServiceNow Implementation Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Fujitsu Full time

    About the RoleWe are seeking a highly skilled ServiceNow Implementation Specialist to join our team at Fujitsu. As a global leader in technology and business solutions, we transform organizations and the world around us.The ideal candidate will have a minimum of 5 years of experience in ServiceNow Design and Development within a client-facing environment....