Building and Facilities Operations Manager

6 days ago

Sydney, New South Wales, Australia Gough Recruitment AU Full time
Overview of Our Client

We are partnering with a high-performing agency located on the Inner West fringe, renowned for delivering exceptional service and results. This forward-thinking organisation values creativity, innovation, and excellence in building management.

About the Role

This is an exciting opportunity to join our client's operations team as a Building and Facilities Operations Manager. As a key member of the team, you will play a vital role in driving efficiency and maintaining top-tier facilities for tenants and stakeholders alike.

Responsibilities
  • Manage and liaise with internal stakeholders for decisions regarding owner's corporations, strata, lot owners, and other relevant parties.
  • Support the Senior Building Manager/Team Leader in achieving operational objectives.
  • Record and report any complaints and/or incidents in a timely and accurate manner.
  • Oversee the management of operational defects, rectification works, and maintenance issue requirements.
  • Regularly monitor areas of common property and the GM Tower to ensure optimal performance and safety standards.
  • Coordinate tradespersons and inspections logs to ensure seamless delivery of services.
  • Manage the loading dock and deliveries to maintain efficient workflows.
  • Lift Management involves booking, removalist coordination, and bond management.
  • Manage Lot Fitouts and bonds to ensure compliance and statutory requirements are met.
  • Advising Owners Corporations/Strata of any dangerous conditions and compliance and statutory requirements for areas of common property.
  • Apply and engage work systems for optimal business performance.
  • Ensure all certifications and statutory requirements are up-to-date and renewed when applicable.
  • Maintain current signage, notices, and By-Laws.
  • E nsure that owners, occupiers, and visitors abide by Rules and Regulations listed in the By-Laws and that the property is in good order.
  • Deliver overall service excellence.
  • Attend meetings as required by the Strata Committees, BMC, and/or Managing Agent.
  • Manage, supervise, and record the use of common property plant and machinery including lifts.
  • Coordinate services and resources for flawless execution.
  • Work with customers' operation groups at all levels to identify building & facilities management needs and introduce appropriate services.
  • Establish standardized processes, technology tools, and reports to enhance operational efficiency.
  • Integrate all services to ensure alignment and efficiencies.
  • To be proactive and seek opportunities to reduce cost and risk.
  • Establish baseline performance measurements for all services managed.
  • Develop and implement performance measurements to drive business improvement.
  • Accountable for accuracy of data in Building Link portfolio management systems.
  • Conduct routine audits of all swipes and fobs, including remotes for the basement carpark.
  • Lead the development of strategic plans and provide building and facilities management strategic advice.
Key Skills and Qualifications
  • Strong decision-making, communication, and organisational skills.
  • Able to manage multiple service contracts and projects simultaneously.
  • Experience with compliance and facility safety regulations.
  • Proficient in property management software and database systems.
What's In It For You?

You will have the opportunity to thrive in a collaborative team where your skills will be valued. Join us and contribute to delivering exceptional service and results.

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