Insurance Recovery Specialist

3 weeks ago


North Lakes, Queensland, Australia Auto & General Full time

We are seeking a skilled Claims Consultant to join our team at Auto & General. In this role, you will play a critical part in providing exceptional customer experiences for at-fault third-party customers. Your key responsibilities will include:

Main Responsibilities
  • To educate customers about the recovery process and negotiate appropriate solutions for their circumstances, ensuring a seamless experience.
  • To proactively contact customers to gather critical information, ensuring the best possible recovery outcome.
  • To maximize recovery opportunities by effectively contacting third-party customers.
Key Skills and Qualities
  • A sharp eye for detail and well-grounded negotiation and communication skills.
  • Effective time management capabilities and confidence in decision making.
  • Self-motivation and ability to work independently.

We are looking for a motivated and detail-oriented individual who can work effectively in a fast-paced environment. If you have a passion for customer service and a strong work ethic, we encourage you to apply for this exciting opportunity.



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