Claims Specialist

6 days ago


North Lakes, Queensland, Australia Auto & General Full time
Job Description

We are seeking an experienced Claims Specialist to join our team at Auto & General. This is a challenging and rewarding role that requires strong negotiation and communication skills, as well as the ability to work independently with minimal supervision.

Key Responsibilities:
  • Determine Proper Policy Coverage: Investigate and evaluate assigned cases to determine the appropriate policy coverage.
  • Negotiate with Third Parties: Negotiate with third parties and insurers to achieve a suitable outcome for all parties involved.
  • Manage Liability Files: Manage a portfolio of liability files, assessing liability and recovery potential.
  • Apply Regulatory Knowledge: Apply knowledge of regulatory authorities such as the Insurance Contracts Act and Code of Practice.
Requirements:
  • Strong Communication Skills: Excellent negotiation and communication skills, with the ability to deal effectively with conflict.
  • Attention to Detail: Careful preparation and attention to detail to assess liability.
  • Self-Motivation: Self-motivated and able to work unsupervised.
  • Experience in Claims or Debt Collection: Previous experience in claims or debt collection will be highly regarded.
Estimated Salary: $80,000 - $110,000 per annum

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