Customer Service and Administration Expert
4 weeks ago
About Us
Vinidex is a renowned Australian manufacturer and supplier of high-quality PVC pipe, PE pipe, and PP pipe systems. As a member of the Aliaxis group, a global leader in fluid handling solutions, Vinidex prides itself on being environmentally conscious and committed to delivering exceptional service.
We're seeking a passionate individual who shares our values and is eager to be part of our journey. At Aliaaxis, we dare to challenge the status quo, care for the environment and our customers, and deliver results through accountability.
As an all-around service and administration expert, you'll play a vital role in assisting our established service specialists during the implementation period. Your responsibilities will include general administrative duties, general office tasks, handling customer inquiries, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Provide exceptional customer service and support
- Maintain accurate records and databases
- Assist with training and development programs
- Liaise with internal stakeholders to resolve customer queries
- Enhance the overall customer experience
About You
To succeed in this role, you'll need strong communication skills, attention to detail, and the ability to work independently. Experience with CRM software and Microsoft Office is also essential.
What We Offer
In return for your expertise, we offer a competitive salary of AU$65,000 - AU$80,000 per annum, access to our Employee Assistance Program, and opportunities for career growth within a global organisation.
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