Amazon Learning Coordinator

2 weeks ago


Sydney, New South Wales, Australia Amazon Full time

Key Responsibilities:

• Develop, assess, track, and facilitate training programs for new and current entry-level employees.

• Collaborate with stakeholders to prepare and coordinate training events based on site and regional needs.

• Build trust with peers across the AU AMZL team and work on regional learning projects.

• Serve as a Subject Matter Expert (SME) for onboarding, coordinating all training needs.

• Facilitate certified job and compliance training, including ongoing audits, badge creation, data entry, and retraining.

• Travel to local Delivery Services sites to provide maximum coverage in their region.

• Maintain, prepare, and distribute data on key metrics for their delivery station or region.

• Monitor adherence to standard work and quality, and coach associates accordingly.

• Ensure area readiness and organization for all Learning Experience areas.

• Escalate any barriers to the Learning Manager or appropriate escalation point.

BASIC QUALIFICATIONS

• Demonstrated experience applying adult learning principles and facilitating training programs.

• Proficient in using learning management systems (LMS).

• Skilled in data analysis and visualization.

• 1+ year of learning system management experience, or 2+ years of experience at Amazon.

• Excellent oral and written communication skills.

PREFERRED QUALIFICATIONS

• Certificate IV in Training and Assessment or Learning Design and Facilitation, or a Bachelor's degree in Education.

• Experience in Instructional Design, Human Resources, or a related field.

• Experience in complex problem-solving and working effectively in a fast-paced, deadline-driven environment.

• Proficiency in Microsoft Office and other productivity applications.



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