Amazon Learning Coordinator
2 weeks ago
Key Responsibilities:
• Develop, assess, track, and facilitate training programs for new and current entry-level employees.
• Collaborate with stakeholders to prepare and coordinate training events based on site and regional needs.
• Build trust with peers across the AU AMZL team and work on regional learning projects.
• Serve as a Subject Matter Expert (SME) for onboarding, coordinating all training needs.
• Facilitate certified job and compliance training, including ongoing audits, badge creation, data entry, and retraining.
• Travel to local Delivery Services sites to provide maximum coverage in their region.
• Maintain, prepare, and distribute data on key metrics for their delivery station or region.
• Monitor adherence to standard work and quality, and coach associates accordingly.
• Ensure area readiness and organization for all Learning Experience areas.
• Escalate any barriers to the Learning Manager or appropriate escalation point.
BASIC QUALIFICATIONS
• Demonstrated experience applying adult learning principles and facilitating training programs.
• Proficient in using learning management systems (LMS).
• Skilled in data analysis and visualization.
• 1+ year of learning system management experience, or 2+ years of experience at Amazon.
• Excellent oral and written communication skills.
PREFERRED QUALIFICATIONS
• Certificate IV in Training and Assessment or Learning Design and Facilitation, or a Bachelor's degree in Education.
• Experience in Instructional Design, Human Resources, or a related field.
• Experience in complex problem-solving and working effectively in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office and other productivity applications.
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