Learning Coordinator, Delivery Services ACES Learning and Talent Development
3 weeks ago
At Amazon, we're seeking a highly skilled Learning Coordinator to join our Delivery Services team in Bella Vista, NSW.
The successful candidate will be responsible for deploying and executing learning & training Delivery Services plans to support Delivery Station/Sort Centre execution, aligned with Learning & Development strategy.
This role will focus on developing material and training sessions' execution with current and new Associates, aimed at improving operational metrics by standardising process execution.
Key responsibilities include:
- Develop, assess, track, and facilitate training-related programs for new and current entry-level employees.
- Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
- Build trust with peers across the AU AMZL team and collaborate on regional learning projects.
- Serve as a Subject Matter Expert (SME) for onboarding, coordinating all training needs.
- Facilitate certified job and compliance training, including ongoing audits, badge creation, data entry, and retraining.
- Travel intermittently among local Delivery Services sites to provide maximum coverage in their region.
- Maintain, prepare, and distribute data on key metrics for their delivery station/region.
- Monitor adherence to standard work and quality and coach associates accordingly.
- Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all Delivery Station training activities.
- Escalate any barriers to Learning Manager or appropriate escalation point.
- Collaborate and support the wider Delivery Services Learning Team.
Requirements include:
- Demonstrated experience applying adult learning principles and facilitating training programs.
- Proficient in using learning management systems (LMS).
- Skilled in data analysis and visualisation.
- 1+ year of learning system management experience, or 2+ years of experience at Amazon.
- Excellent oral and written communication skills.
Preferred qualifications include:
- Certificate IV in Training and Assessment or Learning Design and Facilitation or a Bachelor's degree in Education.
- Experience in Instructional Design, Human Resources, or a related field.
- Experience in complex problem-solving and working effectively in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Office and other productivity applications.
Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.
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Sydney, New South Wales, Australia Amazon Full timeJob Title: Learning Coordinator, Delivery Services ACES Learning and Talent DevelopmentWe are seeking a highly skilled Learning Coordinator to join our Amazon Logistics team in Bella Vista, NSW. As a key member of our Delivery Services Learning team, you will be responsible for deploying and executing learning & training Delivery Services plans to support...
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