Pioneering Client Advocate

2 weeks ago

Melbourne, Victoria, Australia beBeeSuccess Full time $85,000 - $100,000

Join a Pioneering Team and Revolutionize Due Diligence

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Our company is pushing the boundaries of legal AI to make corporate legal work easier. We're looking for a skilled Lawyer to transition into a Customer Success Manager role, bridging the gap between our technology and real-world challenges. This isn't a routine position; you'll shape how we deliver value to clients, build lasting relationships, and provide insights that feed back into the product.

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  • Key Responsibilities:
  • Own the client journey from onboarding to long-term success
  • Be the trusted advisor translating legal pain points into seamless AI-driven solutions
  • Collaborate with the team to share client feedback and influence future development
  • Identify opportunities for growth through new features, use cases, or upsell/cross-sell
  • Help clients navigate change and get teams excited about new ways of working
  • Establish best practices for a first-class customer success function
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About You:

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  • You're a qualified Lawyer, ideally with experience in corporate M&A and strong due diligence skills
  • Someone who understands clients well, with a strong track record in customer service, B2B sales, or client-facing roles
  • You're drawn to the legal industry but want to escape the traditional Firm culture and pressures of delivering billable hours
  • Commercially savvy and comfortable discussing business value as much as legal detail
  • A relationship-builder who thrives on collaboration and clear communication
  • Entrepreneurial, adaptable, and ready to roll up your sleeves in a fast-moving startup
]

Why Join Us?

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  • A dynamic and passionate team celebrating experimentation and innovation
  • The chance to build something that could transform an entire industry
  • A front-row seat at a legal tech startup redefining due diligence
  • Real influence - your ideas will be heard and actioned
  • A hybrid environment offering flexibility and work-life balance
  • A competitive compensation package

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