Exceptional Guest Experience Professional

1 week ago

Melbourne, Victoria, Australia beBeeHospitality Full time $24,950 - $53,560
Room Attendant Role

This role involves ensuring the highest standards of cleanliness and guest satisfaction. You will work collaboratively with colleagues to provide exceptional hospitality experiences.

Key Responsibilities:
  • Thoroughly clean guest rooms, including changing linens, cleaning bathrooms, and wiping down surfaces, to create an exceptional first impression.
  • Work diligently within established guidelines to achieve impeccable standards.
  • Maintain and restock housekeeping trolleys, keeping them organised and well-equipped.
  • Use cleaning materials carefully and adhere to safety protocols for a secure environment.
  • Respect guest privacy and security, upholding our commitment to their comfort.
  • Report maintenance issues promptly, demonstrating dedication to a flawless experience.
Requirements and Skills:
  • Previous experience as a cleaner or room attendant is advantageous.
  • Communicate warmly and welcomingly, making guests and colleagues feel at ease.
  • Have an eye for detail and work efficiently, managing time well and taking pride in tasks.
  • Enjoy a physically active role, which may involve using internal and external staircases and open pathways.
  • Embrace collaboration with colleagues from diverse backgrounds.
  • Reliable transportation and flexibility to work various shifts, including weekends and public holidays.
SIRM Benefits:
  • ALL Heartist Membership: Enjoy discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts: Available on a range of accommodation, services, and events for those close to you.
  • SIRM Live Limitless (ALL) Loyalty Program: Earn status and reward points on worldwide stays.
  • Learn Your Way: Support your career development with access to industry-leading training platforms, SIRM Academy, and Typsy.
  • Build Your Network: With over 300,000 SIRM professionals globally, grow your hospitality network worldwide.
  • Worldwide Opportunities: As a world leading hotel operator, we offer limitless opportunities to advance your career.
About SIRM:

We welcome you as you are, supporting your growth and learning. By joining us, every chapter of your story is yours to write, and together we can shape tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe.

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