Exceptional Guest Experience Professional

5 days ago


Melbourne, Victoria, Australia beBeeHospitality Full time $75,000 - $91,000

Guest Experience Coordinator

We are seeking a highly skilled Guest Experience Coordinator to join our team. As the first point of contact for arriving guests and leaders, you will be responsible for ensuring a seamless and enjoyable experience at Singing Hills.

Key Responsibilities:

  • Establish connections with every group leader before they arrive, understand their needs, and assist them in planning an unforgettable retreat or camp.
  • Deliver exceptional service standards, guaranteeing all guests feel welcome and supported.
  • Maintain relationships with church leaders to promote repeat business and help achieve occupancy goals.
  • Collaborate with other department managers and directors to provide a cohesive guest experience.

Requirements:

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You should also possess a passion for hospitality and a commitment to delivering exceptional service standards.

Why Work with Us?

If you have a genuine interest in helping others and a desire to make a positive impact, then this is the perfect opportunity to showcase your skills and contribute to the success of our organization.



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