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Technical Specialist
2 months ago
We are seeking a highly skilled Technical Specialist to join our team at Da Home Care. As a Technical Specialist, you will play a critical role in ensuring the accuracy and integrity of our claims processes.
Key Responsibilities- Provide technical support and guidance to case management teams on legislative activities and decisions.
- Coach and mentor case management personnel, and collaborate with our Mental Health, Injury Management, and Return to Work communities of practice.
- Undertake quality assurance and auditing on claims decisions and activities.
- Participate in key business projects and initiatives.
- Significant experience in technical or case management roles within a workers compensation setting, with demonstrated experience/specialisation in privacy breaches, IRO complaints, recoveries, and industrial deafness.
- Exceptional time management and organisational skills.
- Excellent attention to detail.
- Highly developed communication skills, with the ability to engage at all levels of organisation.
- A strategic mindset and approach to work.
- A strong sense of team and collaboration.
- A resilient attitude.
- A competitive salary.
- A wide range of benefits, including 4 weeks annual leave, novated leasing opportunities, and health insurance discounts.
- Flexible and hybrid work arrangements.
- Mental Health and Wellbeing Support for yourself and immediate family members.
- Employee Recognition Awards and Service Milestone Recognitions.
- Peer Support Program.
- Annual flu vaccinations.
- Access to Reward Gateway – discount offers at over 350 retailers.
Da Home Care is a leading provider of home care services. We are committed to delivering high-quality care to our clients and are passionate about creating a positive and inclusive work environment.
We value diversity and inclusion and are committed to creating a workplace that is free from discrimination and harassment. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.
