People Services Advisor

2 days ago


Adelaide, South Australia Workforce Australia for Individuals Full time

About Workforce Australia for Individuals

Workforce Australia for Individuals is a leading organization in the Banking industry, committed to excellence and collaboration. Our culture is designed to promote employee success, both professionally and personally.

Job Summary

We are seeking a motivated candidate to join our team as a People Services Advisor. As a key member of our Colleague Services team, you will be responsible for providing exceptional support to our employees.

Key Responsibilities

  1. Process HR operations, ensuring timely and accurate completion.
  2. Onboard new colleagues into our payroll system, ensuring a seamless experience.
  3. Assist with people movement, promotions, or relocation within the company, maintaining confidentiality and discretion.
  4. Liaise with internal stakeholders to facilitate people movement or recruitment-related requests, ensuring effective communication and collaboration.
  5. Meet quality, productivity targets, customer satisfaction rating expectations, and Service Level Agreements (SLAs).

What You'll Need To Succeed

  1. Proven customer service experience, with a focus on delivering exceptional results.
  2. Contact centre or high-volume processing work experience, with a strong understanding of workflow management.
  3. An HR-related degree is preferred, but not required.

What You'll Get In Return

  1. Exposure to our Banking People & Culture team, with comprehensive training and development opportunities.
  2. Access to our employee benefits, including rewards and discounts.

What We Offer

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities.



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