
Medical Front Desk Coordinator
3 days ago
We are seeking a skilled and empathetic individual to join our front desk team as a Medical Receptionist.
- The successful candidate will be responsible for managing phone enquiries in a timely, professional, and confidential manner.
- They will also provide exceptional customer service to patients and referrers, ensuring a positive experience at our clinic.
This is an outstanding opportunity for someone who is eager to learn, driven, resilient, and possesses a strong customer service background.
About the RoleThe Medical Receptionist will play a critical role in scheduling appointments, issuing invoices/receipts, and processing Medicare rebates.
- They will work closely with our medical team to ensure seamless communication and coordination.
- Our ideal candidate will have excellent time management and organisational skills, with a high level of attention to detail and confidentiality.
We offer a dynamic team environment, attractive remuneration, and benefits, including paid parental leave. Our team is committed to professional development and education, and we encourage growth and opportunities for advancement.
Key Responsibilities- Manage all phone enquiries in a timely, professional, and confidential manner
- Provide exceptional customer service to patients and referrers
- Schedule appointments and manage patient registrations
- Issue invoices/receipts and process Medicare rebates
- Ensure the reception and waiting area is clean and presentable at all times
- A dynamic team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements
We pride ourselves on providing a safe and inclusive workplace, valuing diversity and promoting equal opportunities for all employees.
Benefits- A competitive salary package
- Generous paid parental leave scheme
- Ongoing training and professional development opportunities
- A supportive and collaborative team environment
We are a leading healthcare provider, dedicated to delivering exceptional patient care and outcomes.
- We value teamwork, respect, and open communication
- We promote a culture of innovation, continuous improvement, and excellence
- We strive to make a positive impact in our community
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