Charlestown Banking Professional
19 hours ago
About Us
At the Commonwealth Bank of Australia, we deliver a seamless banking experience to millions of customers across the country.
Company Overview
We've been serving our local communities for over 100 years, with market-leading products, services and technology. Our team in Charlestown is dedicated to providing exceptional customer service and helping our customers achieve their financial goals.
Job Description
As a Customer Banking Specialist in our Charlestown Branch, you will have the opportunity to work with a diverse range of customers, providing them with expert advice and support to help them achieve their financial goals.
You will be responsible for:
Providing exceptional customer service
Supporting customers with enquiries, maintenance on accounts and process applications for credit products
Completing Financial Health Checks to assess customers' financial needs and identify any changes
Educating and demonstrating our in-branch technology and digital banking options to customers
Problem solving and providing effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
Required Skills and Qualifications
To be successful in this role, you will need:
Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a retail environment that's busy and commercially driven
A genuine interest in building a career with CommBank
Estimated Salary
The estimated salary for this role is around $60,000 - $80,000 per annum, depending on your level of experience.
Benefits
As a member of our team, you will enjoy a range of benefits including:
Extensive training program to kickstart your banking career
Access to extensive employee benefits & discounts
Be part of a collaborative and high-performing culture
Please note that rosters are predetermined and you will be required to work a fixed schedule.
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