Customer Banking Specialist

1 week ago

Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time
About the Role

We are seeking an enthusiastic customer service professional to join our passionate Cessnock branch team for a full-time position.

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster.

  • Monday - Friday: 8.30am - 4.51pm
  • 38 hours per week
Key Responsibilities

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services, and technology.

As the Customer Banking Specialist in our Cessnock Branch, you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs, including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, cash handling, transactional service, maintenance on accounts, and process applications for credit products.
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options.
  • Problem solve & provide effective solutions while championing our processes, procedures, & drive our risk-adverse culture.
Requirements

We're interested in hearing from people who have:

  • Proven experience delivering exceptional Customer Service, ideally in Financial Services, Retail, or Hospitality.
  • Excellent communication skills & the ability to articulate financial terms in a clear way.
  • The ability to ask the right questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
  • Ability to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.
What We Offer

Aboriginal &/or Torres Strait Islander people encouraged to apply.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support, please contact HR Direct on 1800 989 696.

  • Customer Banking Specialist

    7 days ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia. As a key member of our team, you will be responsible for delivering exceptional customer experiences that meet the evolving needs of our customers.Key ResponsibilitiesProvide in-depth conversations with...

  • Customer Banking Specialist

    1 week ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.As a Customer Banking Specialist, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers' financial needs.Key...

  • Customer Banking Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    {"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist in our Kotara Branch, you will play a vital role in delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their banking needs and provide tailored solutions to...

  • Customer Banking Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.As a Customer Banking Specialist, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers' financial needs.You will work...

  • Customer Banking Specialist

    7 days ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.Key ResponsibilitiesDeliver exceptional customer service and support to our customers, providing in-depth conversations about their banking needs.Provide support and travel to local branches,...

  • Customer Banking Specialist

    4 days ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking an enthusiastic customer service professional to join our passionate Cessnock branch team for a full-time position.Please note that rosters are predetermined. Before applying, ensure you are available to cover the following roster.Monday - Friday: 8.30am - 4.51pm38 hours per weekKey ResponsibilitiesAs the public face of CommBank,...

  • Customer Banking Specialist Relief Professional

    6 days ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    We are seeking a highly skilled customer service professional to join our team as a Customer Banking Specialist Relief.This is a permanent full-time opportunity in our Hamilton branch / Central Coast team.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:38 hours per weekMonday:...

  • Business Banking Specialist

    1 month ago

    Newcastle, New South Wales, Australia Commonwealth Bank Full time

    Business Banking Specialist **About the Role** We are seeking a skilled Business Banking Specialist to join our team in Newcastle. As a Business Banking Specialist, you will be responsible for providing exceptional service to Small Business customers by understanding their business and personal needs and assisting them with the end-to-end fulfilment of...

  • Customer Banking Specialist

    2 weeks ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking an enthusiastic customer service professional to join our passionate Cessnock branch team for a full-time position.Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster.Monday - Friday: 8.30am - 4.51pm38 hours per weekAbout the TeamAs the public face of...

  • Healthcare Banking Specialist

    1 month ago

    Newcastle, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Relationship Executive to join our Regional and Agribusiness banking team (RAB) in Newcastle, Hunter & Central Coast. As a key member of our team, you will be responsible for managing a client base spanning across the health industry, providing full banking solutions for customers across the region.Key...

  • Customer Banking Specialist Relief

    5 days ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    We are seeking a skilled customer service professional to join our team in a permanent full-time opportunity.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:38 hours per weekMonday to Friday: 8:30am - 4:50pmMust be able to travel and work across branches in the Central Coast...

  • Healthcare Banking Specialist

    1 month ago

    Newcastle, New South Wales, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Relationship Executive to join our Regional and Agribusiness banking team (RAB) in Newcastle, Hunter & Central Coast. As a key member of our team, you will be responsible for managing a client base spanning across the health industry, providing full banking solutions for customers across the region.Key...

  • Customer Banking Specialist Relief Professional

    22 hours ago

    Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    We are seeking a highly skilled customer service professional to join our team in a permanent full-time opportunity.Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:38 hours per weekMonday to Friday: 8.30am - 4.50pmMust be able to travel - working across branches in the Central Coast...

  • Digital Banking Solutions Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Job Title: Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople. As a key member of our digital banking team, you will play a critical role in defining and implementing technology solutions that enhance our digital banking services.Key Responsibilities:Collaborate with business stakeholders to...

  • Digital Banking Solutions Specialist

    1 month ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Technical Business Analyst Job DescriptionWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople for a 6-month contract. The successful candidate will work closely with our product owners, developers, and key stakeholders to define and implement technology solutions that enhance digital banking services.Key...

  • Digital Banking Solutions Specialist

    3 weeks ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Job Title: Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople. As a key member of our digital banking team, you will play a critical role in defining and implementing technology solutions that enhance digital banking services.Key Responsibilities:Collaborate with business stakeholders to...

  • Digital Banking Solutions Specialist

    3 weeks ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Job Title: Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople. As a key member of our digital banking team, you will play a critical role in defining and implementing technology solutions that enhance our digital banking services.Key Responsibilities:Collaborate with business stakeholders to...

  • Digital Banking Solutions Specialist

    1 month ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Job Title: Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople. As a key member of our digital transformation project, you will play a critical role in defining and implementing technology solutions that enhance our digital banking services.Key Responsibilities:Collaborate with business...

  • Digital Banking Solutions Specialist

    3 weeks ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Job Title: Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople. As a key member of our digital transformation project, you will play a critical role in defining and implementing technology solutions that enhance our digital banking services.Key Responsibilities:Collaborate with business...

  • Digital Banking Solutions Specialist

    4 weeks ago

    Newcastle, New South Wales, Australia NewyTechPeople Full time

    Technical Business AnalystWe are seeking an experienced Technical Business Analyst to join our team at NewyTechPeople for a 6-month contract. The successful candidate will work closely with our product owners, developers, and key stakeholders to define and implement technology solutions that enhance our digital banking services.Key...