Insurance Claims Professional

3 hours ago


Brisbane, Queensland, Australia Vero Insurance Full time

Are you passionate about helping people and providing exceptional service to customers during their times of need?

Vero Insurance is seeking dedicated individuals to join our team as a Claims Advisor in our dynamic Brisbane office.

This role offers a unique opportunity to work closely with injured parties, healthcare professionals, and legal representatives to ensure the best possible outcomes for our customers.

We are looking for an experienced professional to manage a portfolio of claims from lodgement to resolution, assess claims for reasonable and appropriate treatment and rehabilitation needs, and investigate claims and interpret medical documents with a focus on proactive claims management.

The successful candidate will be customer-focused, resilient in nature, and have excellent written, verbal, and interpersonal skills. They will also be able to demonstrate strong time management, problem-solving, and negotiation skills.

In return for your expertise and passion, Vero Insurance offers a competitive salary package including a base salary of AU$80,000 per annum plus superannuation benefits and a range of employee discounts and rewards.

You will be working in a brand-new, award-winning building and enjoying a mix of working from home and in the office to enhance your work-life balance.

Suncorp's purpose has been at the core of its business for over 100 years. To deliver exceptional experiences, we've had to become even more customer-obsessed, innovative, and performance-driven than ever before.

We value the unique experiences, insights, and diverse workforce that benefits our people, our business, and our customers.


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