Senior Claims Consultant

1 week ago


Brisbane, Queensland, Australia Auto & General Insurance Full time
Job Title: Senior Claims Consultant

Auto & General Insurance is seeking a highly skilled Senior Claims Consultant to join our Recoveries & Settlements Department.

Key Responsibilities:
  • Manage a portfolio of third-party credit hire claims, ensuring cost-effective and quality claims outcomes.
  • Develop and maintain strong relationships with team members, internal and external service providers, and stakeholders.
  • Negotiate with third parties, insurers, and legal representatives to achieve desired cost and service outcomes.
  • Apply knowledge of the Insurance Contracts Act, General Insurance Code of Practice, and other regulatory frameworks to ensure compliance.
Requirements:
  • Experience in managing complex motor insurance or credit hire claims, including exposure to civil litigation.
  • Strong decision-making skills, with a proven record of achieving desired cost and service outcomes.
  • Excellent written and verbal communication skills, with the ability to maintain strong relationships with internal and external stakeholders.
  • Highly developed attention to detail and problem-solving skills.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced claims professional, we encourage you to apply for this exciting opportunity.



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