Scheduling Coordinator

23 hours ago

Gold Coast, Queensland, Australia beBeeScheduler Full time $55,000 - $85,000
Job Title: Scheduler

About Us

We provide innovative height safety systems and solutions in the building and construction space.

Our team emphasizes developing strong relationships with partners and clients, including our people.

The Customer Service Representative plays a key role in our business, scheduling work for branches across QLD.

This role offers variety, engaging with stakeholders directly over the phone, while administering notes and scheduling jobs.

The role supports Branch Managers, Team Leaders, Clients, and Construction Supervisors to ensure our trucks arrive on site, on time, and ready with the right products to install our height safety systems.

Key Responsibilities:

  • Schedule jobs between trucks to service various building sites for our branches
  • Liaise closely with your Branch Manager and assist with smooth operations throughout the day
  • Receive and respond to phone calls and email enquiries from clients
  • Ability to troubleshoot, problem-solve, and resolve concerns or issues
  • Admin responsibilities of entering bookings
  • Optimise schedules to achieve maximum branch profitability

About You:

Excellent communication skills, both written and verbal, will be critical to the success of this role. Ability to build excellent working relationships, particularly with our clients and Branch Managers, is essential, as well as consistently providing outstanding customer service.

Required Skills and Qualifications:

  • Strong communication skills, both verbal and written, with the ability to engage with internal and external stakeholders effectively
  • A sound foundation of administrative skills
  • Problem solver with the ability to think outside the box, finding innovative solutions to challenges
  • Have attention to detail, with the ability to learn quickly and adapt to changing circumstances
  • Excellent organisational and prioritisation skills, with previous experience in a fast-paced environment

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