Front Office Coordinator

1 week ago

Central Coast, Australia beBeeCare Full time $68,000 - $88,000

Job Title: Front Office Coordinator

About the Role

We are seeking a skilled and organized individual to join our front office team as a Front Office Coordinator. This role is ideal for someone who enjoys working in a fast-paced environment and providing excellent customer service.

Key Responsibilities:
  1. Patient Care and Support: Assist doctors and medical staff with patient care, ensuring seamless communication and coordination between teams.
  2. Administrative Tasks: Manage patient records, process payments, and maintain accurate and up-to-date records.
  3. Customer Service: Provide exceptional support to patients and their families, addressing their queries and concerns in a professional and empathetic manner.
  4. Liaison and Communication: Liaise with healthcare providers, insurance companies, and other stakeholders to ensure smooth operations and resolve any issues that may arise.
  5. Record Keeping: Maintain accurate and detailed records of patient interactions, treatment plans, and administrative tasks.
Requirements and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent qualification;
  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Basic computer skills and proficiency in Microsoft Office applications;
  • Strong attention to detail and organizational skills.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary and benefits package;
  • Ongoing training and development opportunities;
  • A supportive and dynamic work environment;
  • The chance to make a real difference in people's lives.
About Us

We are a dedicated team of healthcare professionals committed to delivering exceptional patient care and services. We value diversity, inclusivity, and compassion, and we strive to create a positive and supportive work environment for all our employees.

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