Dental Front Office Coordinator/Manager

2 weeks ago

Gold Coast, Queensland, Australia Private Advertiser Full time $90,000 - $120,000 per year

Are you an experienced leader with a passion for patient care and team success? Join our dynamic dental team as a Front Office Coordinator/Manager and help us deliver outstanding experiences—both in the chair and behind the scenes.

About Us:

We're a patient-centered modern dental practice in the heart of Gold Coast known for high-quality care and a supportive, collaborative environment. Our mission is to make every patient feel comfortable, confident, and cared for—and that starts with a strong leadership team.

Your Role:

As our front office coordinator, you'll be the operational backbone of the clinic. You'll lead the team, manage daily operations, drive financial performance, and ensure an exceptional patient experience from check-in to check-out.

Key Responsibilities:

  • Oversee daily operations of the practice
  • Lead, train, and support front office
  • Monitor schedules, productivity, and KPIs
  • Ensure compliance with health and safety standards
  • Manage patient relations and resolve concerns professionally
  • Coordinate with providers and vendors
  • Handle budgeting and payroll

Requirements:

  • Proven experience as a Dental Practice Manager or Front office Coordinator(2+ years preferred)
  • Strong leadership, communication, and organizational skills
  • Knowledge of dental software D4W
  • Understanding of insurance billing and collections
  • Passion for patient care and team development

We Offer:

  • Competitive salary based on experience
  • Bonus opportunities
  • Health benefits
  • Paid time off and holidays
  • A supportive and professional work environment

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