Operations Performance Chapter Lead

1 week ago


Richmond, Australia 7-Eleven Full time

We are a team who love retail, who are passionate about operational excellence and continuous improvement. We exist with one outcome in mind; to make everything we do simpler for our stores.

We are looking for a person who has a passion for retailing, who enjoys a fast-paced environment and who thrives on customer interaction.

Key Responsibilities:

  • Delivering tools and communication support to our network of stores, enabling flawless execution in every store.
  • Support our team to continually evolve national operational standards & processes.
  • Providing effective communication for Field Operation teams & stores.
  • Planning and facilitating our retail initiatives across our network
  • Liaising with key stakeholders regarding activity planning
  • Engaging and sharing of key information and dialogue across our digital platforms

What We're Looking For:

  • A growth mindset and appetite for learning
  • Digital literacy – your systems savvy, a gun with excel and use tech as an enabler
  • Passionately customer-oriented
  • Familiarity with Retail potentially from an ops or activity/event planning background
  • You're a problem solver with a curious mind
  • Excellent communication – written and verbal
  • A networker, a planner and a communicator
  • Passion for operational excellence and customer experience

Why 7-Eleven?

At 7-Eleven, you will have the opportunity to make a significant impact on our organization and our people. We offer a collaborative and innovative work environment where you can thrive and grow. This is a true place to learn and grow whilst developing your career. We work hard to embrace diversity and inclusion and encourage everyone at 7-Eleven to bring their authentic selves to work every day.

Our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.



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