Customer Service Representative

5 days ago


Toowong, Queensland, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities:

  • Provide personalized customer service and support to customers in-store
  • Identify and meet customers' needs by offering tailored solutions and products
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date with the latest products and services to provide expert advice and recommendations

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and ability to learn quickly
  • Positive and resilient approach to customer service
  • Experience in a customer-facing role, preferably in retail or sales

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible working hours and a supportive team environment
  • Access to ongoing training and development programs
  • Recognition and rewards for outstanding performance

Why Work with Us:

Telstra is a leading telecommunications company that values diversity, inclusion, and customer satisfaction. We offer a dynamic and supportive work environment that encourages innovation and collaboration. If you're passionate about delivering exceptional customer experiences and driving sales growth, we'd love to hear from you



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