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Customer Service Representative
2 months ago
We are seeking a skilled Contact Centre Operator - Data Entry to join our team at our Brisbane Office.
As a Contact Centre Operator - Data Entry, you will be responsible for reviewing customer applications, handling customer documents and personal information, and ensuring applications are aligned with our company requirements.
You will also be responsible for responding to customer emails in a timely manner, treating customers with empathy and respect, and providing a high-quality service to meet their needs.
Additionally, you will be responsible for maintaining customer records using internal software systems.
", "about_you": "About YouWe are looking for a candidate with effective time management skills, able to meet KPIs.
You should have basic to intermediate skills in Microsoft suite and similar applications.
You should also have outstanding customer service skills and be able to uphold personal and professional integrity.
As a clear and effective communicator, you should have a professional email etiquette.
Finally, you should be flexible to work various shifts, including weekends.
", "what_s_on_offer": "What's on OfferWe offer a range of benefits, including:
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Monday to Sunday shifts available.
- Full training is provided (Paid).
- Flexible work arrangement options available.
- Real career development opportunities.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% Instore Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984.
We are a company that supports diversity, inclusion and equal opportunity, and we encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.
", "lang_code": "en"}