Operations Manager

3 days ago


Blacktown City Council, Australia Michael Page Australia Full time

About Our Client

Michael Page Australia is partnering with a global 3PL provider that has ambitious growth plans to continue expanding in Australia. The Operations Manager will play a pivotal role in that growth, responsible for managing day-to-day operations at a newly opened site.

Job Description

The Operations Manager will have the following key responsibilities:

  • Operational Excellence: Manage the operational activities, processes, and systems within compliance with customer contractual obligations and nominated service standards.
  • Team Leadership: Coach and develop your team to ensure the highest levels of safety, compliance, accuracy, productivity, performance, and continuous improvement.
  • Performance Analysis: Review regular performance reports, focusing on actions to improve cost/vehicle, utilization, and empty running.
  • Asset Management: Coordinate vehicle and equipment maintenance and control, including the ongoing reporting and proactive management of vehicle and equipment maintenance.
  • Customer Service: Liaise with customers, either directly or through direct reports, ensuring customer service expectations are being met through continuous feedback mechanisms.

The Successful Applicant

The successful candidate for the Operations Manager role will ideally have the following key skills and qualities:

  • Logistics Experience: Proven experience successfully leading operations within a 3PL environment.
  • Technical Ability: Strong technical ability and intermediate to advanced Excel skills.
  • Supply Chain Knowledge: Applied understanding of Chain of Responsibility, planning, and allocation/manifesting.
  • Leadership Skills: Experience and/or capability to coach, develop, and engage an operational team.
  • Problem-Solving: Sound troubleshooting/problem-solving capability, commercial acumen, and numeracy skills.
  • Technical Proficiency: Basic-intermediate experience in MS Office applications, and capable of learning new systems, software, and technologies.

What's on Offer

  • Salary: c$155,000
  • Benefits: Superannuation, Bonus


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