Operation Manager Ndis

6 months ago

Blacktown, Australia Gold Disability Services Full time

**Gold Disability Services**

Marsden Park, NSW

Operation Manager (NDIS)

Great opportunity to join a growing organisation dedicated to supporting our participants, training and developing our staff.

**Who we are**:
Gold Disability Services is a growing registered NDIS provider in one of Australia’s fastest-leading industries.

At GDS we are passionate about providing support to the people who need it the most. We are committed to offering a friendly environment to work, a supportive team and a place to grow.

**Job Profile**:
Gold Disability Services is currently looking for an experienced Operation Manager to join our growing team. A highly skilled and passionate operation manager with extensive experience in mental health, in-home care and disability background in the NDIS. As the operation manager with over 5 years of experience, you will play a crucial role in ensuring the smooth operation and growth of our in-home care with a focus on SIL services. Your primary objective will be to oversee, optimise and implement our operational model and strategy.

**Responsibilities**:

- Develop and implement operational plans
- foster strong relationships with key stakeholders, including clients, families, support coordinators and community group
- lead, mentor and develop a high-performing team, promoting a collaborative and supportive work environment
- Business development to increase our client base
- Focus on strategic growth building, especially for SIL and in-home care
- Extended services into new NDIS opportunity
- Complying with compliance and legislation
- Driving growth strategy, and evolving our values
- Be adaptable to step in to support the team when needed
- Project coordination and delivery
- Continuously assess the quality of customer experience, care practices, and service delivery, implementing improvements to uphold excellence
- Set operational targets and monitor outcomes within all functional areas
- Identify par

About you:

- Extensive experience in the disability sector, with strong knowledge of NDIS standard
- Proven record in management and business growth aligned with NDIS compliance
- Background in disability services and or related fields
- Excellent communication skills for internal and external stakeholders
- Bachelor's degree or equivalent in relevant field.
- Leadership skills to motivate teams and drive success
- Strategic and innovative thinker with strong problem-solving and decision-making abilities
- Demonstrate ability to work autonomously or within a team
- Knowledge of the NDIS industry and relevant legislation.

**Requirements**:
NDIS Worker Screening Check clearance.

Working with Children Check - Employee.

First Aid and CPR certification.

Current Police Check.

NDIS Worker Orientation Module.

COVID-19 Training Module.

Proof of COVID vaccination (preferred).

Two professional references.

Proof of qualifications.

**This is an excellent opportunity to work with an organisation that balances work and personal life**.

For more information or a confidential discussion, please contact us:
**Job Type**: Part-time

**Salary**: $90,160.66 - $100,526.13 per year

**Benefits**:

- Referral program
- Work from home

Work Location: Hybrid remote in Blacktown, NSW 2148

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