Claims Coordinator Specialist

6 days ago


Melbourne, Victoria, Australia Gallagher Bassett Full time

About Gallagher Bassett

Gallagher Bassett is a leading third-party claims administrator in Australia and New Zealand. We specialize in managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations.

We are part of the global risk management and insurance group Arthur J Gallagher & Co. Our unique culture, underpinned by The Gallagher Way, values collaboration, making a positive impact, and providing opportunities for growth and development.

Job Summary

We are seeking an experienced Claims Coordinator to join our team. As a Claims Coordinator, you will play a crucial role in supporting the eligibility function by accurately identifying, reviewing, and registering new claims. Your responsibilities will include verifying claim lodgement details, monitoring new claims inboxes, and completing other duties as directed by your Team Manager.

Key Responsibilities

  • Accurately identify claim types, code all new claims, and register them within specified timeframes
  • Contact employers/claimants (where required) to verify claim details
  • Monitor new claims inboxes and registration queue, taking action as needed
  • Complete other tasks and responsibilities as directed by your Team Manager

Requirements

  • Demonstrated experience in a similar role or relevant field
  • Excellent communication and interpersonal skills
  • High attention to detail and accuracy in data entry
  • Tertiary qualifications in an appropriate discipline (desired)

Benefits

We offer a competitive salary, ranging from $70,000 to $90,000 per annum, depending on experience, plus additional benefits such as:

  • 4 weeks annual leave, plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated leasing options
  • Paid parental leave
  • Employee stock purchase program
  • Health insurance discounts with our Group Insurance Plan

Career Development Opportunities

We invest in our people through succession planning, mentoring, and training programs. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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