Compensation Claims Specialist

2 weeks ago


Melbourne, Victoria, Australia Gallagher Full time
About the Role:
We are seeking a skilled Compensation Claims Specialist to join our team at Gallagher Bassett. In this role, you will be responsible for coordinating and obtaining information from key stakeholders to determine the acceptance or rejection of Workers Compensation claims. Your analytical skills and technical knowledge will be utilized to make fair and accurate decisions on claims within 28 days.

Key Responsibilities:
  • Coordinate and obtain information from key stakeholders to determine claim acceptance or rejection
  • Conduct investigations to ensure accurate decisions on claims
  • Communicate claims updates and outcomes to injured workers and employers
  • Make sustainable, appropriate, and quality initial liability determinations
  • Provide a quality customer service experience for internal and external customers
  • Calculate all pre-injury average weekly earnings for injured workers

Requirements:
  • Experience in a Worker's Compensation Eligibility role, Case Management role, general insurance, or a similar position from a different industry
  • Exceptional time management and organizational skills
  • Investigative and evidence-based decision-making skills
  • Strong verbal and written communication

About Gallagher Bassett:

At Gallagher Bassett, we offer a range of benefits, including attractive remuneration packaging, flexible work arrangements, and a friendly and inclusive working environment. Our team is renowned for its dedicated and approachable people, and we are committed to providing ongoing education and development opportunities.



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