Insurance Claims Specialist

3 days ago


Melbourne, Victoria, Australia Gallagher Bassett Full time

About Us

Gallagher Bassett is a leading Third Party Administrator (TPA) in Australia, serving insurers, brokers, government bodies, and self-insured corporations. With five offices across the country, our team of over 800 employees works together to redefine excellence in insurance claims management.

Your Role

We are seeking an Insurance Claims Specialist to join our team. As a key member, you will be responsible for managing insurance claims on behalf of our clients. This involves coordinating with stakeholders, investigating claims, and ensuring timely resolutions.

Key Responsibilities

  • Manage a portfolio of insurance claims from inception to closure
  • Coordinate with clients, adjusters, and other stakeholders to resolve claims efficiently
  • Analyze claim data to identify trends and areas for improvement
  • Develop and maintain relationships with clients to ensure exceptional service delivery

Requirements

To succeed in this role, you will need:

  • A strong background in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and claims management software

Benefits

We offer a competitive salary package, including:

  • $65,000 - $80,000 per annum, depending on experience
  • 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
  • Novated Leasing opportunities
  • Two paid volunteer days annually
  • Health Insurance Discounts with our Group Insurance Plan
  • Employee Stock Purchase Program
  • Paid parental leave

Diversity and Inclusion

Gallagher Bassett values diversity and inclusion in the workplace. We believe that every individual brings unique perspectives and skills, which contribute to our success. We are committed to creating an inclusive environment where all employees feel valued and respected.



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