Customer Service Representative

3 weeks ago


Townsville, Queensland, Australia RACQ Full time

About the Role:

RACQ is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members, providing tailored solutions across a range of assistance, insurance, and banking products and services.

Key Responsibilities:

  • Provide exceptional customer service experiences for our members
  • Deliver tailored solutions across a range of assistance, insurance, and banking products and services
  • Work collaboratively with colleagues to achieve team goals and objectives

About You:

We are seeking applicants who possess excellent customer service skills, a strong desire to help others, and the ability to thrive in a fast-paced environment. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential for this role.

What We Offer:

RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance. Our employee benefits are designed to enrich your work life, your home, and the community you live in, including financial benefits, discounts on a range of banking, assistance, and insurance products, and a range of flexible working and leave options.

Why Join RACQ?

RACQ is a dynamic and forward-thinking organization that is committed to making a positive impact in our community. We are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment.



  • Townsville, Queensland, Australia Bluescope Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative.About the Role:As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are...


  • Townsville, Queensland, Australia Qantas Full time

    Customer Service RepresentativeAs a Customer Service Representative with Qantas, you will be the face of our brand, providing exceptional customer service to our passengers. You will be responsible for greeting and assisting customers, resolving issues, and ensuring a positive experience for all.Key Responsibilities:Provide exceptional customer service to...


  • Townsville, Queensland, Australia Bluescope Full time

    At BlueScope, we're seeking a skilled Customer Service Representative to join our Customer Service Team based in Townsville. As the first point of contact for our resellers, roof fix, and building customers, you'll be responsible for managing the customer order lifecycle from beginning to end, ensuring accurate and timely processing of orders.Key...


  • Townsville, Queensland, Australia Telstra Full time

    At Telstra, we're seeking a talented Customer Service Representative to join our retail team.The ideal candidate will be passionate about delivering exceptional customer experiences, using their consultative approach to identify and provide solutions to customers' telecommunications needs.We offer a fast-paced, target-driven environment that fosters growth...


  • Townsville, Queensland, Australia Rentokil Initial Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Rentokil Initial. In this role, you will be an integral part of our customer service team, providing exceptional phone and email support to our domestic customers.Your key responsibilities will include:Receiving and responding to customer inquiries in a timely...


  • Townsville, Queensland, Australia Rentokil Initial Full time

    Spinifex is seeking a skilled Customer Service Representative to join our team in Townsville. As a key member of the Customer Service team, you will provide exceptional phone and email support to our customers, driving sales and resolving queries efficiently.Key Responsibilities:Respond to inbound calls and emails from domestic customersProactively engage...


  • Townsville, Queensland, Australia Bluescope Full time

    We are seeking a highly motivated and organized Customer Service Representative to join our Customer Service Team based in Townsville. As a key point of contact for our resellers, roof fix and building customers, you will be responsible for managing the customer order lifecycle from beginning to end, ensuring that orders are processed accurately and in a...


  • Townsville, Queensland, Australia Bluescope Full time

    At BlueScope, we're seeking a skilled Customer Service Representative to join our team. As the first point of contact for our customers, you'll be responsible for managing the customer order lifecycle, ensuring accurate and timely processing of orders. You'll work closely with internal teams to deliver exceptional customer experiences, leveraging your...


  • Townsville, Queensland, Australia Avis Full time

    At Avis Budget Group, we're seeking a passionate and motivated individual to join our team as a Customer Service Representative. As the face of our brand, you'll interact with customers at the rental counter, marketing products and services, completing rental bookings, and responding to general customer inquiries.About the RoleYou'll be responsible for...


  • Townsville, Queensland, Australia Avis Full time

    We are seeking a passionate and motivated individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.About the RoleYou will be responsible for...


  • Townsville, Queensland, Australia Avis Full time

    At Avis Budget Group, we're seeking a skilled Customer Service Representative to join our team. As the face of our brand, you'll interact with customers at the rental counter, marketing products and services, completing rental bookings, and responding to general customer inquiries.About the RoleIn this role, you'll be responsible for establishing customer...


  • Townsville City Center, Queensland, Australia Lendlease Full time

    Customer Service RepresentativeLendlease is a leading property and infrastructure group with a vision to create the best places for our clients, communities, and employees. We are seeking a Customer Service Representative to join our team in Shoreline - Redland Bay.This role acts as a key liaison between Centre Management, the Customer Service Team, and our...


  • Townsville, Queensland, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our retail and trade customers.Key ResponsibilitiesProvide expert customer service and sales...


  • Townsville, Queensland, Australia Avis Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of our brand, interacting with customers at the rental counter and providing exceptional service.About the RoleAs a Customer Service Representative, you will be responsible for:Establishing customer car...


  • Townsville, Queensland, Australia Bluescope Full time

    Job DescriptionAt BlueScope, we offer opportunities to innovate and learn and grow with the business, always driven by Our Purpose – to create and inspire smart solutions in steel, to strengthen our communities for the future. With inclusive leadership and a positive, passionate team, working with us is an opportunity to experience a culture of connection...


  • Townsville City Center, Queensland, Australia Lendlease Full time

    About the Role:The Customer Service Representative plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers.Key Responsibilities:Provide support in the analysis and preparation of sales reports.Coordinate and gather...


  • Townsville City Center, Queensland, Australia Lendlease Full time

    About the RoleThe Customer Service Representative plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers.Key ResponsibilitiesProvide support in the analysis and preparation of sales reportsCoordinate and gather...


  • Townsville City Center, Queensland, Australia Lendlease Full time

    About the RoleLendlease is a leading property and infrastructure group, committed to creating exceptional customer experiences. We're seeking a skilled Customer Service Representative to join our team at Shoreline - Redland Bay.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our customers.Act as a key liaison...


  • Townsville City Center, Queensland, Australia Lendlease Full time

    About the RoleLendlease is a leading property and infrastructure group, committed to creating exceptional customer experiences. We're seeking a skilled Customer Service Representative to join our team at Shoreline - Redland Bay.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our customers.Act as a key liaison...


  • Townsville, Queensland, Australia Qantas Full time

    Customer Service Agent RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our airport operations, you will be responsible for providing exceptional customer service to our passengers, ensuring a positive and memorable experience for all.Key Responsibilities:Meet and greet customers,...