Customer Experience Specialist

1 month ago


Newcastle, New South Wales, Australia Plush Think Sofas Full time

We are seeking a highly motivated Customer Experience Specialist to join our team at Plush Think Sofas in Newcastle. In this role, you will be responsible for delivering exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.

The ideal candidate will have previous sales experience, preferably in the furniture or high-value item industry, with a positive attitude and enthusiasm. They will also possess strong interpersonal skills, with a focus on teamwork and collaboration.

Key Responsibilities:

  • Deliver outstanding customer service to create a unique Plush Think Sofas experience for each customer.
  • Utilize product knowledge and selling skills to achieve daily and weekly sales targets.
  • Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
  • Maximize sales through effective selling techniques, including room solutions and add-on sales.
  • Collaborate with the Showroom Manager to uphold showroom standards, including visual merchandising and pricing accuracy.

Salary: £30,000 - £45,000 per annum

Benefits:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading furniture brand.


  • Newcastle, New South Wales, Australia Optus Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Experience Specialist to join our Optus Newcastle store team on a casual basis.Company OverviewAt Optus, our vision is to be Australia's most loved everyday brand with lasting customer relationships. We're excited about the latest technology trends, products & services, and we're...


  • Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time

    With our Newcastle Branch expanding, we have an exciting opportunity for a Customer Service Coordinator to contribute to the success of Bradnam's Windows and Doors. As a valued member of our inclusive team, you will be working closely with sales representatives to ensure seamless administrative and coordination processes.About the OpportunityWe are seeking a...


  • Newcastle, New South Wales, Australia Belgravia Leisure Full time

    About the RoleAt Belgravia Leisure, we are seeking highly motivated and customer-focused individuals to join our team as Customer Experience Representatives. These key roles are essential in providing exceptional services to our members, casual users, and potential new members.The primary responsibility of our Customer Experience Representatives is to...


  • Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    We're seeking a talented Customer Banking Specialist to join our Multi-Channel Branch at Scone. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and helping customers achieve their financial goals.Job DescriptionAbout the RoleAssist customers with general banking transactions, answering questions and...

  • Sales Assistant

    2 months ago


    Newcastle, New South Wales, Australia The Just Group Full time

    About the RoleWe are seeking a bright and bubbly Sales Assistant to join our Charlestown store team. As a Sales Assistant, you will have a passion for our product and a genuine enthusiasm for delivering exceptional customer experiences. Your role will involve creating unique connections with customers, maximising sales, and supporting the management team...


  • Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

    SS&C Bluedoor Pty Limited is a leading provider of investment and financial services software for the global financial services and healthcare industries. With a strong presence in over 90 offices across 35 countries, SS&C Bluedoor supports more than 18,000 financial institutions and organizations worldwide.About the RoleThe Platform Support Officer will...


  • Newcastle, New South Wales, Australia Avetta Full time

    Job Title: Customer Support Specialist - Prequalification ExpertAbout the Role:We are seeking a highly skilled and customer-focused Customer Support Specialist - Prequalification Expert to join our team at Avetta. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has expertise in...


  • Newcastle, New South Wales, Australia Rentokil Initial Full time

    We are seeking a highly skilled Customer Service Sales Specialist to join our team in Newcastle on a permanent basis. The successful candidate will provide exceptional customer service, sales and support while working closely with the Customer Service team.The core responsibilities of this role include:Responding to inbound calls and email enquiries from...


  • Newcastle, New South Wales, Australia Maitland Toyota Full time

    Sales Associate Role in a Thriving Automotive EnvironmentMaitland Toyota, a family-owned business with a reputation for excellence, is seeking a skilled Sales Associate to join their New Vehicle Sales team in East Maitland.The ideal candidate will possess great people skills, a passion for new cars, and a commitment to exceeding customer expectations. With...


  • Newcastle, New South Wales, Australia Cater Care Full time

    Are you passionate about delivering exceptional customer experiences and thrive in a fast-paced environment? Cater Care has several part-time and full-time positions available at Newcastle Airport that could be perfect for you.As a Customer Service Ambassador, your role will involve:Preparing and serving coffee with precision and efficiencyTaking customer...


  • Newcastle, New South Wales, Australia NBN Co Full time

    Company OverviewNBN Co is a pioneering telecommunications company building Australia's best fibre infrastructure into homes, businesses, places, and things.We're committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. Our diverse perspectives drive us forward every day as we help lift the digital...


  • Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time

    About the OpportunityWe are seeking a highly skilled Customer Service and Operations Specialist to join our Newcastle branch at Bradnam's Windows and Doors. As part of our growth strategy across the NSW Region, this role will play a vital part in providing exceptional customer service and administrative support.Key Responsibilities:Partner with Sales...


  • Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    Banking Specialist at Commonwealth BankWe are seeking a dedicated banking specialist to join our team at the Commonwealth Bank of Australia in Scone.About the Role:As a banking specialist, you will be responsible for delivering exceptional customer service and providing support with general banking transactions, answering questions, and queries.You will...


  • Newcastle, New South Wales, Australia BORAL Full time

    About Boral ConcreteBoral Concrete is a leading provider of concrete solutions across Australia, with over 200 operational sites nationwide. Our people and products have enabled iconic projects such as the Western Sydney International Airport, Crown Sydney, and NorthConnex.We're committed to creating a sustainable future in a changing world, guided by our...


  • Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment, with a strong presence in the Australian market. Our company values customer satisfaction and strives to deliver exceptional service to our clients.The OpportunityWe are seeking an experienced and motivated sales professional to join our...


  • Newcastle, New South Wales, Australia Suncorp Group Full time

    About Suncorp GroupSuncorp Group is a leading Australian insurance and banking company, dedicated to delivering exceptional experiences to its customers. With a rich history spanning over 100 years, the organization has built a reputation for being customer-obsessed, innovative, and performance-driven.Job OverviewWe are seeking a highly skilled Claims...


  • Newcastle, New South Wales, Australia Chandler Macleod Full time

    Why choose Chandler Macleod? Our Business Support team is dedicated to finding talented call centre professionals for exciting roles with leading employers in the region. As a key recruitment partner, we're constantly seeking Business Support specialists for permanent placements.About the Opportunity:We're looking for experienced customer service...


  • Newcastle, New South Wales, Australia Avetta Full time

    Unlock a World-Class Prequalification SystemWe are seeking a highly skilled Senior Customer Success Advocate to join our team at Avetta. As a key member of our prequalification system development team, you will be the primary point of contact for all Avetta customers.This is an entry-level/early career role that offers full-time employment with a hybrid...


  • Newcastle, New South Wales, Australia Grace Worldwide (Australia) Pty Limited Full time

    About the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Logistics and Relocation Specialist. As a key member of our operations team, you will play a critical role in ensuring the smooth and efficient movement of goods and equipment.Key ResponsibilitiesPacking and unpacking customer effects with care and attention to...


  • Newcastle, New South Wales, Australia Invocare Full time

    InvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. With over 300 locations, we offer a range of options for families to honor their loved ones.About the RoleWe are seeking an experienced Community Care Specialist to join our team. This is a unique opportunity to combine your customer service and sales skills with a...