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Customer Service and Operations Specialist

1 month ago

Newcastle, New South Wales, Australia Bradnam's Windows and Doors Full time
About the Opportunity

We are seeking a highly skilled Customer Service and Operations Specialist to join our Newcastle branch at Bradnam's Windows and Doors. As part of our growth strategy across the NSW Region, this role will play a vital part in providing exceptional customer service and administrative support.

Key Responsibilities:
  • Partner with Sales Representatives to provide timely and accurate data entry in our quotation systems.
  • Ensure building plans are accurately interpreted and processed efficiently.
  • Maintain a high level of knowledge retention to deliver excellent customer service and support.
About You

To succeed in this role, you will possess:

  • A strong background in customer service within the building industry.
  • The ability to thrive in diverse environments and work collaboratively as part of an inclusive team.
  • A self-motivated attitude with a willingness to learn and grow within the industry.
  • Exceptional communication and interpersonal skills.
Benefits

As a valued member of our team, you will enjoy:

  • Fortnightly paid wages + discretionary Incentive Bonus.
  • 17.5% Annual Leave Loading during periods of annual leave.
  • Employee discounts on Bradnam's windows and doors product range.
  • Safety First Culture, with onsite Health & Wellbeing Programs including weekly physio visits.
  • Employee Benefit Portal – family access offering retail, dining, travel discounts and savings from over 350 companies.
About Us

Bradnam's is a Family-owned Australian Manufacturing business operating for 47 years. We pride ourselves on being an equal opportunity employer committed to providing a working environment that values inclusion and diversity.

Salary: $65,000 - $75,000 per annum