Customer Solution Specialist

16 hours ago


Newcastle, New South Wales, Australia BORAL Full time
About Boral Concrete

Boral Concrete is a leading provider of concrete solutions across Australia, with over 200 operational sites nationwide. Our people and products have enabled iconic projects such as the Western Sydney International Airport, Crown Sydney, and NorthConnex.

We're committed to creating a sustainable future in a changing world, guided by our values of Safety, Teamwork, Ambition, Accountability, and Respect.

Job Opportunity: Customer Service Agent

We're seeking a Customer Service Agent to join our team based in our Concrete Contact Centre at Kooragang on a Permanent Full-Time basis. This role offers a genuine opportunity to develop and upskill through tailored succession planning into various roles, including sales and our broader customer service team.

Key Responsibilities:
  • Provide exceptional customer service and support for customers in relation to orders and general inquiries.
  • Receive and enter orders into our systems in a precise and agile manner, with training provided.
  • Monitor progress of deliveries and provide delivery status information to customers using vehicle tracking systems.
  • Build professional relationships with customers and internal teams.
Requirements:
  • Punctuality, professionalism, and reliability are essential traits for this role.
  • Excellent communication skills to identify and resolve customer issues and capture customer orders.
  • Ability to manage competing priorities in a high-volume environment while ensuring customers receive exceptional customer service.
  • Basic computer literacy and willingness to learn our systems.
What We Offer:
  • A competitive salary estimated at $65,000 - $85,000 per annum, depending on experience.
  • A fun and dynamic work environment that celebrates wins with team lunches and incentives.
  • Ongoing training and development opportunities to enhance your skills and career prospects.


  • Newcastle, New South Wales, Australia Aggreko Generator Rentals Full time

    At Aggreko Generator Rentals, we provide energy solutions to help businesses thrive and communities grow. Our mission is to bring power, heat, and cooling to customers wherever they need it.We are currently seeking a Field Service Engineer - Mining Solutions Specialist for our NSW region. This role will play a critical part in powering progress for our...


  • Newcastle, New South Wales, Australia Aggreko Generator Rentals Full time

    Role OverviewWe are seeking an experienced Energy Solutions Specialist to join our team in NSW, Australia. The successful candidate will be responsible for delivering highly specialized technical support to the mining sales team, ensuring the successful sales and marketing initiatives of both new and existing applications.The role is a pivotal part of our...


  • Newcastle, New South Wales, Australia Aggreko Generator Rentals Full time

    At Aggreko Generator Rentals, we deliver energy solutions that empower businesses and communities to thrive.We are seeking a skilled Technical Sales Specialist for our NSW Mining region, playing a pivotal role in powering progress for our customers.Key Responsibilities:As a Technical Sales Specialist, you will drive successful sales and marketing initiatives...


  • Newcastle, New South Wales, Australia Avetta Full time

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team at Avetta. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, resolving issues, and ensuring their satisfaction.About the RoleThis is an entry-level/early career role that requires full-time commitment. After...


  • Newcastle, New South Wales, Australia EMM Consulting Full time

    Lead Geospatial Data Analyst RoleWe are seeking a talented Environmental GIS Solutions Specialist to join our national Spatial Solutions team at EMM Consulting. As a key member of our team, you will be responsible for leveraging your expertise in geospatial data analysis, cartography, and web-mapping to deliver high-quality solutions for our clients.The...


  • Newcastle, New South Wales, Australia Optus Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Experience Specialist to join our Optus Newcastle store team on a casual basis.Company OverviewAt Optus, our vision is to be Australia's most loved everyday brand with lasting customer relationships. We're excited about the latest technology trends, products & services, and we're...


  • Newcastle, New South Wales, Australia Plush Think Sofas Full time

    We are seeking a highly motivated Customer Experience Specialist to join our team at Plush Think Sofas in Newcastle. In this role, you will be responsible for delivering exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.The ideal candidate will have previous sales experience,...


  • Newcastle, New South Wales, Australia Avetta Full time

    Job Title: Customer Support Specialist - Prequalification ExpertAbout the Role:We are seeking a highly skilled and customer-focused Customer Support Specialist - Prequalification Expert to join our team at Avetta. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has expertise in...


  • Newcastle, New South Wales, Australia IMB Bank Full time

    IMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.We are seeking a skilled Customer Service Specialist to join our team, providing exceptional customer service and support to our valued members over the phone, in person and online. With a focus on building strong relationships, you will...


  • Newcastle, New South Wales, Australia ASR Recruitment Full time

    About ASR Recruitment:We are a specialist recruitment agency dedicated to providing expert solutions for our clients in the industrial maintenance, repair, and engineering sectors.Job Title: Industrial Maintenance Solutions ConsultantAbout the Role:This is an exciting opportunity to work with a reputable company that specialises in industrial maintenance,...


  • Newcastle, New South Wales, Australia Aggreko Generator Rentals Full time

    Sales Representative Opportunity in Petrochemical Industry SolutionsAbout the Role:We are seeking a Sales Representative to specialise in solutions for the petrochemical industry. The ideal candidate will have a background in process engineering and a strong understanding of industrial processes.Key Responsibilities:Customer Acquisition: Identify and acquire...


  • Newcastle, New South Wales, Australia IMB Bank Full time

    About the RoleWe are seeking a highly motivated Customer Service and Relationship Specialist to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for providing exceptional customer service and support to our valued members.Key ResponsibilitiesDeliver outstanding customer experiences through various...


  • Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    As a Customer Banking Solutions Professional in our Belmont Branch, you'll have the opportunity to make a real impact on the lives of our customers.At Commonwealth Bank of Australia, we're committed to delivering exceptional customer experiences that exceed our customers' expectations.This role is an excellent opportunity for someone with a passion for...


  • Newcastle, New South Wales, Australia BRADKEN Full time

    Company Overview:">Bradken is a global leader in the design, manufacture and supply of wear products and services for mining equipment. Our 3000-strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.Job Description:">The Design Engineer will be based in Newcastle and will...


  • Newcastle, New South Wales, Australia GFG-Alliance Full time

    The estimated salary for this role is around $120,000 per annum.Job DescriptionWe are seeking a highly skilled Master Data Specialist to join our team at GFG-Alliance's Steel Manufacturing business unit. The ideal candidate will have extensive experience in a similar role and possess tertiary certification in Business Administration or similar. They should...


  • Newcastle, New South Wales, Australia Rentokil Initial Full time

    About the RoleWe have an exciting opportunity for a highly skilled Customer Service Specialist to join our team in Newcastle on a permanent basis.This role is ideal for someone who is passionate about delivering exceptional customer service, sales support, and technical expertise.Key Responsibilities:Provide phone and email support to commercial and domestic...


  • Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    Banking Specialist at Commonwealth BankWe are seeking a dedicated banking specialist to join our team at the Commonwealth Bank of Australia in Scone.About the Role:As a banking specialist, you will be responsible for delivering exceptional customer service and providing support with general banking transactions, answering questions, and queries.You will...


  • Newcastle, New South Wales, Australia Commonwealth Bank of Australia Full time

    ‪Requirements for the Customer Banking Specialist roleDeliver exceptional customer service Assess customers' financial needs and identify changes Support customers with enquiries, maintenance on accounts and process applications for credit products Complete Financial Health Checks Problem solve and provide effective solutions while championing our...


  • Newcastle, New South Wales, Australia Bradken Full time

    Key Responsibilities:- Develop and implement software solutions to meet business needs.Requirements:- 5+ years of experience in software development.About the Company:{company} is a leading provider of IT solutions.


  • Newcastle, New South Wales, Australia Hitachi Construction Machinery Full time

    About UsHitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment, with a strong presence in the Australian market. Our company values customer satisfaction and strives to deliver exceptional service to our clients.The OpportunityWe are seeking an experienced and motivated sales professional to join our...