Technical Solutions Expert

1 week ago

Sydney, New South Wales, Australia beBeeApplication Full time $100,000 - $130,000

The role of Application Management Specialist involves providing expert functional and technical support for existing solutions. As a key member of the delivery team, you will be responsible for managing knowledge transfer processes between teams.

Key responsibilities include hosting regular service review meetings with customers to ensure high levels of satisfaction and articulating how functionality can be used to meet customer requirements.

  • Expertise in software delivery/consulting is required, along with experience working in a fast-paced environment.
  • Bachelor's or Master's degree in Computer Science, MIS, Mathematics, or a relevant field is necessary.
  • Strong communication skills and ability to grasp complex business requirements are essential.
About this opportunity

This position offers a flexible work environment with opportunities for professional growth.

As an Application Management Specialist, you will work closely with the Board Product team to relay customer feedback and identify expansion opportunities within the existing customer base.

Requirements
  • Experience with multi-dimensional or OLAP technology is preferred.
  • Knowledge of SQL is advantageous.
  • Able to work against tight deadlines and have strong troubleshooting and root-cause analysis skills.
  • Great de-escalation skills and excellent written and verbal communication skills are required.

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