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Technical Solutions Expert

2 weeks ago


Sydney, New South Wales, Australia beBeeExpert Full time $125,000 - $175,000

Job Title: Technical Solutions Expert

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As a technical solutions expert, you will play a key role in helping our customers deliver a safe and secure online experience. This will involve working closely with major accounts on the creation and implementation of strategic plans, focused on attaining enterprise-wide deployments of our security solutions.

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The team is looking for someone who is passionate about helping customers succeed. Key responsibilities will include presenting our carrier and cloud security solutions to customers, adapting presentation styles to suit different audiences, from C-Level to management and technical teams.

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Additional responsibilities will include serving as a pre-sales technical escalation resource on sales calls, answering and educating customers on issues ranging from features and specifications to integration.

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Another key responsibility will be working closely with systems engineers and account managers to maximize business focus and ensure the quality and success of technical resources in enterprise accounts.

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You will also be responsible for developing technical account plans to achieve goals and exceed quota responsibilities, providing support to product management to help drive new products and innovations.

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Furthermore, you will facilitate workshops and training modules to increase customers' knowledge of our products and services, and provide ongoing support through the entire process of sales, workshops, RFI/RFQ and proof of concept.

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Key skills and qualifications include extensive experience in technical/pre-sales support, ability to balance technical and business requirements, and deep understanding of our products, including FortiGate, FortiManager and FortiAnalyzer.

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Additionally, you should have good technical understanding of 4G and 5G mobile networks, including their various network functions, security challenges and mitigations. You should also have experience in delivering software defined architecture solutions, private and public cloud technologies and architectures.

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Benefits of joining us include an attractive total rewards package, which includes competitive salary, comprehensive benefits and opportunities for professional growth and development.

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Why join us? We are a welcoming and inclusive workplace that values diversity and equal opportunity. Explore our work environment designed for a rewarding career journey and discover how we can help you achieve your goals.

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For more information about this exciting opportunity, please contact us directly.