Hotel Operations Manager

2 weeks ago


Perth, Western Australia Australian Venue Co Full time

The Australian Venue Co is seeking a seasoned Hotel Operations Manager to join their team at The Iconic Court Hotel in Perth. As a key member of the management team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional service to guests, and fostering a positive work environment.

About The Iconic Court Hotel

Located in the heart of Perth's vibrant LGBTQ+ community, The Iconic Court Hotel has been a beloved institution since the 1990s. This iconic venue offers an unparalleled experience, with electrifying drag performances, live DJs, six unique bars, and three dynamic dancefloors. As a Duty Manager, you will be at the forefront of our operations, ensuring that every guest feels welcome and entertained.

Key Responsibilities
  • Ensure the smooth operation of the hotel, including staff supervision and training
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control costs, including inventory management and stock takes
  • Work collaboratively with the events team to deliver exceptional event experiences
Requirements
  • 2+ years of experience in a hotel or hospitality management role
  • Proven track record of improving customer satisfaction and loyalty
  • Excellent leadership and communication skills
  • Able to work effectively in a fast-paced environment
Benefits

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