Luxury Hotel Operations Manager

4 days ago


Perth, Western Australia Silk Hospitality Full time
Job Description

We are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Silk Hospitality.

About the Role

This is a fantastic opportunity for a driven and organized individual to take on a leadership role in our housekeeping department. As a Luxury Hotel Operations Manager, you will be responsible for driving productivity, leading and developing a dynamic team, and maintaining and enhancing hotel standards.

Key responsibilities include:

  • Achieving and exceeding guest service standards
  • Daily checking of guest rooms and designated staff areas to maintain standards
  • Assisting with cleaning of guest rooms, public areas, and accommodation suites
  • Training and development of employees
  • Assisting in maintaining budget and labor costs
About You

To be successful in this role, you will need:

  • Proven skills and experience in a similar position
  • Management, organizational, and general business skills
  • Excellent communication skills, great attitude, and attention to detail
  • A great team player with the ability to work with a variety of people across various levels within the business
  • Proficiency with Opera
What We Offer

In return for your hard work and dedication, we offer:

  • The flexibility to work on weekends and public holidays
  • Part-time work with short shifts four to five days a week
  • Ongoing training and support
  • Access to continuing professional development and career opportunities
  • Discounted offers on select wellbeing and health services, phone plans, homeware, hardware, clothing, health beauty, and fitness
About Us

Silk Hospitality is a proudly Australian-owned and operated hotel services company headquartered in Perth, WA. Established locally in 2010, we have become an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally.

We partner with small boutique hotels through to large international hotel chains, aiming to deliver seamless integration and an exceptional and tailored client experience.



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