Hotel Operations Manager
1 day ago
We are seeking an experienced and skilled Hotel Operations Manager to join our team at Silk Hospitality.
Job DescriptionThe successful candidate will be responsible for leading a diverse workforce, further developing their personal and professional skills, and interacting with key clients within the hotel industry.
Key Responsibilities:- Ensure team KPIs are met or exceeded
- Assist with recruitment and employee mentoring
- Plan and coordinate housekeeping activities according to contract terms
- Deliver regular reports to the Operations Manager
- Roster staff
To be successful in this role, you will need:
- A minimum of [Salary: $90,000 - $120,000] per annum
- Housekeeping or cleaning experience
- Prior experience in a leadership or people management role
- Thrive in a fast-paced environment and able to remain calm during times of pressure
- Strong written and verbal communication skills
- Able to drive results within a team and hold people accountable
- Competent with computer systems and Microsoft Office Suite
- Demonstrate problem-solving capabilities, innovation, and a proactive approach
As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation, and delivery of services to our well-known clients. In addition, Silk Hospitality offers:
- Employee perks and benefits including discounts at retail stores and local services
- Coaching, mentoring, and upskilling
- Supportive work culture
- Opportunities for internal promotions and movements across the country
Silk Hospitality is a proudly Australian-owned and operated hotel services company established locally in 2009. We are an industry leader in providing comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Our personnel operate with the utmost integrity and have an innate appreciation for quality.
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