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Practice Manager
2 months ago
We are seeking a dynamic and forward-thinking Practice Manager to lead and impact our medical centre operations, ensuring that everything runs smoothly behind the scenes. As the Practice Manager, you will be integral in creating a supportive and productive environment for the team and patients.
Key Responsibilities- Oversee daily operations to ensure the practice runs efficiently and effectively, managing scheduling, staffing, and patient flow to optimise productivity and service quality.
- Lead, mentor, and support a team of administrative and support staff as well as doctors, fostering a positive work culture, promoting professional development, and addressing any performance issues promptly.
- Coherent in budgeting, financial reporting, and resource allocation, implementing cost-effective measures without compromising the quality of care.
- Enhance patient satisfaction by streamlining appointment processes, handling patient complaints with empathy, and ensuring a welcoming environment.
- Ensure the practice adheres to all healthcare regulations and standards, managing risk assessments, maintaining confidentiality, and implementing best practices for safety and compliance.
- Collaborate with medical staff to develop and implement strategic plans aimed at improving practice operations, expanding services, and achieving the organisation's goals.
- Previous experience with GP's and Medicare Numbers.
- Proven experience as a Practice Manager or in a similar administrative role within a healthcare setting.
- Strong understanding of medical office procedures and healthcare regulations.
- Exceptional leadership and interpersonal skills with a dynamic insight to problem-solving.
- Proficiency in practice management software and Microsoft Office Suite.
- Financial acumen with experience in budgeting and resource management.
- Excellent communication skills, both verbal and written.
Frontline Health Melbourne is a leading national health company that prides itself on providing exceptional healthcare with a personal touch. Our team of dedicated professionals work to ensure every patient receives unparalleled care in a welcoming and efficient environment.
We offer ongoing continuous professional development and training, career development opportunities, and the chance to work alongside and enjoy support from an experienced group of doctors and a strong executive team.
