
Strategic Account Manager
6 hours ago
Join us in this exciting opportunity to lead our account management strategy, drive growth and innovation, and shape the future of client engagement.
Job DescriptionWe are seeking a highly experienced strategic account manager to join our team. As a key member of our leadership team, you will be responsible for developing and implementing a customer-first strategy that drives sustained value and loyalty.
Key responsibilities include:
- Leading, inspiring and developing a high-performing team.
- Embedding operational excellence and scalable account management practices.
- Driving growth through smart cross-sell, upsell and retention strategies.
- Presenting actionable insights and performance outcomes to the executive leadership team.
To succeed in this role, you will need:
- 8+ years owning strategic client portfolios and driving measurable growth.
- 3+ years leading teams in sales, customer success or account management.
- Experience within a system integrator delivering transformation across business application, transformation advisory, integration, cloud, security, AI and managed services.
- Experience building and embedding frameworks, account management playbooks and governance models into teams that scale and deliver outcomes.
- Proven experience turning complex client needs into commercial wins.
As a member of our team, you can expect:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a talented and dedicated team.
- The opportunity to make a real impact and drive business growth.
At our company, we believe in creating a workplace that is inclusive, diverse and respectful. We offer a range of employee benefits and programs to support your overall well-being and career development.
Our team is passionate about making a positive impact on our clients' businesses and contributing to the growth of the industry as a whole. We strive to create long-term relationships built on trust, respect and open communication.
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