
Product Solutions Expert
7 days ago
Job Overview
We are seeking an enthusiastic and experienced technical professional to join our team. The role involves educating, advising, and training customers and staff on a range of products.
The ideal candidate will have in-depth knowledge of signage, media, and printing equipment, with the ability to provide expert advice and support to customers.
Key Responsibilities:
- Provide product information and advice to existing and potential customers.
- Be a point of call for sales staff to utilise their knowledge to assist with technical customer enquiries.
- Develop and maintain expertise in all brands represented by the business.
- Identify opportunities for product improvement and education.
- Attend industry events and training workshops.
Requirements:
- Qualified sign writer with a minimum of 5 years of experience within the sign writing or printing industries.
- Comfortable with regular interstate travel.
- Excellent written and verbal communication skills.
- Strong computer literacy.
- Outstanding customer service ability and a passion to add value to customers.
- Attention to detail and a proactive approach to work.
- Professional presentation and ability to work effectively within a team.
- Excellent relationship-building skills.
- Proficient in assessing customer needs.
- Australian / New Zealand resident or citizen.
Benefits:
Our company values a fun and vibrant team culture, with a strong client-focused mindset. Staff are rewarded through career progression opportunities and a strong focus on employee well-being.
Other Opportunities:
This is a full-time position offering the chance to develop your knowledge and expertise in a dynamic and rapidly changing industry.
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